Possible problems and solutions

Module to extend rich text editor in PrestaShop  should work without problems right after installation. So, this part of documentation will not be large because this plugin just works well. Anyway, below you can find list of most common problems and solutions for them.


List of available topics

  1. I dont see new editor after installation
    As you already know - TinyMce pro module for PrestaShop - applied extended editor automatically to your shop. If you dont see new editor immediately after module intallation - this means that your browser remembers old tinymce pro javascript file. So it's a matter of cache.
  2. I cant save javascripts
    Extended rich text editor module has a feature that allows to use javascripts or other special code that by default is not available in the plugin. To apply this kind of feature module adds an override of validate class in prestashop. If you can't save the javascript (and see the message that contents are not valid while you try to save them) - this means that override is not active.
  3. My html code is not saved
    If you can't save your html code (after pressing "save" of contents) - fix is easy and requires to switch some default options in shop's back office.

Pages related to Possible problems and solutions
  1. Possible problems and solutions
    Module to extend rich text editor in PrestaShop  should work without problems right after installation. So, this part of documentation will not be large because this plugin just works well. Anyway, below you can find list of most (...) more ›
    1. I dont see new editor after installation
      As you already know - TinyMce pro module for PrestaShop - applied extended editor automatically to your shop. If you dont see new editor immediately after module intallation - this means that your browser remembers old tinymce pro (...) more ›
    2. I cant save javascripts
      Extended rich text editor module has a feature that allows to use javascripts or other special code that by default is not available in the plugin. To apply this kind of feature module adds an override of validate class in prestashop. (...) more ›
    3. My html code is not saved
      Extended rich text editor module allows to save HTML code. If somehow you are not able to save it - for example - after "save" of cms page contents your html code disappears - this problem is related to PrestaShop's "HTML purifier" feature. (...) more ›